Frequently Asked Questions

What is the cost for parking?

At the Charter Seattle, we offer Valet Services for our guests, which includes in and out privileges at $55 a day. There is no self-parking on the property, however, we can recommend nearby garages.

Do you have on-site laundry?

We offer our guests dry cleaning services, with same day pickup and delivery, 7 days a week.

Can I store my luggage at your hotel?

Luggage storage is available to all of our guest's pre and post-stay, it is limited to the day of arrival and departure.

Is there an airport shuttle?

While we do not have a shuttle, if you are looking for transportation options to and from the hotel, we would be happy to arrange a private transfer, please contact our concierge team for assistance.

What should we do if we need to check-in later than 3 pm?

Our guaranteed check-in time is 3 PM and we can welcome you at any time thereafter.

Is it possible for the hotel to receive a package for me?

We are always happy to receive and store packages for guests up to 48 hours prior to arrival on a complimentary basis, or through the duration of your stay. Any long term storage needs have to be coordinated in advance and may incur a service fee.

How old do you have to be to check in to the Charter?

Guests must be at least 18 years old to check-in.

What’s your cancellation policy?

You may cancel up to 48 hours prior to the date of your arrival without a fee.

Can I bring my dog?

We are a pet-friendly hotel and offer various amenities for dogs. There is a one-time pet fee of $75.

Do you have a pool?

While there is no pool on the property, we do have a state-of-the-art fitness facility with multiple machines, sauna, and steam room.